Phúc lợi dành cho bạn

  • We strictly follow all Government's labor policies to provide the best environment for employees (12 days as annual leave & 2 days personal leave, 13th month salary and Talented Retention bonus...)

  • We provide social insurance, health insurance & unemployment insurance as stipulated by Vietnam Labor Law for all Vietnamese members. In addition, we provide health & accident insurance for all employees & employee's relatives. We provide annual health checkups, health talks, health & wellness newsletter, ...

  • Travel, teambuilding

  • Clubs: Football, PingPong, …

  • Training is a must-have part at DiCentral Vietnam, we not only offer on the job but also external training, soft skills (PMBok, BABok, ISTQB, English, Microsoft Certificate …) as we expect you will always achieve good result when working with both Vietnamese and foreign clients.

  • As we have customer oversea so opportunities to go on business trips overseas traveling abroad is a must (USA, Canada…)

Mô tả công việc

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more!

This role is an onsite opportunity. 

As a Production Monitor Engineer, you will:

Participate in a 24/7 monitoring team to ensure data transactions are transferred thoroughly and correctly, handle error occurs in production environments (EDI and some ERP integration).

  • Troubleshooting issues, keep track of progress, and build/fix on Productions.
  • Report to direct supervisor every shift.
  • Attend maintenance event with related department.
  • Level 2 Support, help Regular Support with difficult technical/integration issue.
  • Work with back-end technical teams in resolving issue/bug


Location: Dist 3, HCMC
Working time: Mon - Fri

Yêu cầu công việc

  • Having a bachelor’s degree in IT
  • At least 1 year experience in IT industry ((IT Support, Network, Developer, Database...) or Technical Support
  • Good at English (reading, writing)
  • Having practical experience in monitoring and tuning a database to provide a high availability service.
  • Troubleshooting skills on cross application/platforms to provide fast problem resolution.
  • Team player spirit, collaboration know-how
  • Must be customer-service oriented; Actively look for ways to help people. 
  • Active Listener be able to give full attention to what is being said, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times. 
  • Logical thinking
  • Must have a strong attention to detail; Careful about detail and thorough in completing work tasks. 
  • Efficient able to handle and resolve client issues quickly and accurately. 
  • Working Time: 40 hours/Week, working in nightshift (9 PM – 6AM)3 days a week and 2 days in flexible breaking shifts. 
  • Willingly to work at weekends


  • Quy mô công ty:
    100 - 499
  • Địa chỉ:
    139 Pasteur, Phường Võ Thị Sáu, Quận 3, Hồ Chí Minh
  • Website:

A leading company in offering and consulting business management solution

TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance: P&G, Schneider Electric, TJ Maxx, Office Depot, and many more.

For additional information, visit our website.

Truecommerce DiCentral VN is honored to have been awarded The Best Company to Work by HR Asia - the Leading Human Resources Magazine in Asia. We would like to thank all #DiCentrans for what you guys have been made up together during the last 10+ years. Cheers!