Mô tả công việc

APPLICATION ADMINISTRATION:

• Installation and Update software

• Configure applications.

• Assisting with systems integrations

• Verify and analyze application backups.

• In charge of planning installations / updating / maintenance operations with external partners

• Ensure that policies are followed by employees.

• Provide a monthly report of on the general state of applications.

• Knowledge SQL SERVER • Knowledge Telephone system .

• Helpdesk current software for end user (iTAX, fingerprint machine,..)

• Knowledge about Linux system in advantage

INFRASTRUCTURE & APPLICATION SUPPORT:

• Identifying and resolving application and infrastructure issues.

• Complete the ticket application for each intervention.

• Provide user training.

• Delivering regular and customized training to teams within the business

• Basic knowledge of network: IP, VLAN,DNS, IP Phone, Camera

• Basic knowledge about domain, user, group, policy

• Knowledge of computer structure and experience in troubleshooting for computers and network.

Yêu cầu công việc

• University degree or higher: Information Technology

• Good at English skills

• Ability to explain complex ideas to those with limited IT and systems knowledge

• Listening ability and patience

• Customer service and relationship management experience

• Production industry experience

• Knowledge ERP, Office 365

• Communication Skill

• Verbal and written communication skills

• Presentation Skill

• Problem-solving skill

• Organizational skill

• Decision-making skill

• Time management skill

• Listening ability and patience