Tuyển dụng Technical Support Executive làm việc tại FireGroup Technology

Mức lương:

Lương thỏa thuận
Kinh nghiệm:

1 - 2 Năm
Hình Thức:

Cố định
Cấp bậc:

Nhân viên
Lĩnh vực:

IT Helpdesk/ IT Support
Nơi Làm Việc:

Hồ Chí Minh

Phúc lợi dành cho bạn

Yearly company trip
Salary raises or bonus by work performance per 12 months
Technical seminar in the company
Additional bonus performance-based bonus
All insurances according to Vietnamese Labor law
Providing Free coffee, tea, candy.
Happy events: kick-off, birthday, Moon party
Support for all sports activities: Football, Yoga,..
Premium annual health checkup package

Mô tả công việc

Consult clients on high-level UX, SEO and Speed best practices
Optimization reviews to discuss technical issues, user experience, core web vitals, site speed and various factors that impact search rankings.
Audit the client’s site, optimize code to ensure the website speed meets the target score by third-party measurement.
Assist Account Manager and Sales Executives on client facing calls including sharing best practices with publishers
Work with Sale Team to maintain and deploy trainings, webinars, and content to share industry best practices
Present web improvement opportunities and solutions directly to publishers
Remain current with various industry best practices and changes
Collate customer feedback and work with team members to prioritize topic feedback and deploy communications strategies to execute on needs
Other relevant duties as assigned.

Yêu cầu công việc

Familiarity with web development (HTML, JS, CSS)
1-2 years of web development with customer-facing experience
Knowledge and experience with SEO tools such as Chrome DevTools, Google Analytics, Ahrefs, Google Search Console, Page Speed Insights and more..
Ability to think strategically about complex issues, driving thoughtful recommendations and action plans
Enthusiastic, positive, and energized
Exceptional communication abilities, both written and verbal
Team-first approach

Qualification & Education

Love web development
English fluently in both verbal and non-verbal
BA/BS degree or equivalent practical experience in SEO, Frontend Developer, relevant Skills
You’re able to work within a team environment to manage multiple projects with multiple stakeholders.
Strong negotiation and consultative sales skills.
Excellent analytical and problem-solving skills.
Outstanding organizational and leadership skills.
Effective communication skills.
Customer service skills.

Ứng tuyển

FireGroup Technology

Quy mô công ty:

100 - 499
Địa chỉ:

Tầng 22, tòa nhà Flemington, 182 Lê Đại Hành, P.15, Q11, TP. HCM, Hồ Chí Minh

– We are building out our team to help us drive our new business solution services to the merchants selling things and services on Ecommerce Platform such as Shopify, BigCommerce, WooCommerce. This solution will provide the expert service for a specific need to solve a specific problem of customer or a bigger problems to the whole ecommerce website.

– As a Page Speed Optimization Expert, you will become a trusted advisor to our clients by providing website audits, technology analysis, user experience best practices, and site speed recommendations. The role requires a strong understanding of web development technologies and best practices to ensure our clients’ website are optimized to succeed. This role involves interacting with website owners and publishers as well as various stakeholders responsible for tactical execution.

Xem thêm

Technical Support Executive

FireGroup Technology

Lương thỏa thuận

Hồ Chí Minh

18/08/2022