Hướng dẫn tìm kiếm
  • Mức lương:
    Lương thỏa thuận
  • Kinh nghiệm:
    Từ 2 Năm
  • Hình Thức:
    Cố định
  • Cấp bậc:
    Nhân viên
  • Lĩnh vực:
    IT Helpdesk/ IT Support
  • Nơi Làm Việc:
    Hà Nội

Phúc lợi dành cho bạn

  • Organized annual health check-ups for employees.

  • Participation in a 24/7 healthcare insurance package.

  • Basic social insurance coverage.

  • Provided with standard laptops.

  • 13th-month salary, annual salary reviews, and more.

  • Flexible working hours.

  • A dynamic, open, and highly supportive team.

  • Opportunities to participate in courses and certifications, including English language training.

  • Various team-building activities such as company trips, happy hours, and team funds.

Mô tả công việc

  • Monitor and work on the service desk ticket queue
  • Perform analysis on software application functionality
  • Collect required information and create bug tickets
  • Technical Support: Support agents would manage technical support issues either via phone or ticketing for our Vietnam schools. They would log the tickets and track service levels upon completion. Report would be made available to client (if needed)
  • Create the learning environment – this consists of copying a site from an established template, customizing it based on the client needs, obtaining a spreadsheet of users to upload into the system, creating teacher accounts and setting up their classroom environment, setting up reporting and establishing a technical support process.
  • Maintain the internal knowledge base.

 

·       Salary Range: 1000$ Gross

·       Process Interview: 02 rounds

·       Location: Hoàng Quốc Việt, Nghĩa Đô, Cầu Giấy, Hà Nội

Yêu cầu công việc

  • 2+ years of experience
  • Bachelor's degree in Computer Science or a related field.
  • Experience in IT with emphasis in customer facing organizations.
  • Experience work with SaaS Services.
  • Have experience in supporting Cloud software system deployment and customer support when there is a problem with customers contacting
  • Knowledge of network basics (TCP/IP, DNS, HTTP, SMTP)
  • Good problem-solving skills
  • Proactive in work
  • Willingness and ability to thrive in a fast-paced and agile development environment
  • Proficiency in English reading comprehension

 

Ứng tuyển
HR1Tech's Client

HR1Tech's Client

  • Quy mô công ty:
    100 - 499
  • Địa chỉ:
    Hồ Chí Minh
  • Website:
    https://hr1tech.com/

Chuyên cung cấp các giải pháp về tuyển dụng nhân sự.

Xem thêm
HR1Tech's Client
ServiceNow Administrator

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

01/12/2023

HR1Tech's Client
Python Development

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

30/11/2023

HR1Tech's Client
SQL Developer

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

30/11/2023

HR1Tech's Client
Kỹ sư DevOps

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

30/11/2023

HR1Tech's Client
Java Fullstack Developer

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

30/11/2023

HR1Tech's Client
.Net Developer

HR1Tech's Client

Đến 1575 USD

Hồ Chí Minh

27/11/2023

HR1Tech's Client
Backend Team Lead

HR1Tech's Client

Đến 2000 USD

Hồ Chí Minh

27/11/2023

HR1Tech's Client
Business Systems Analyst

HR1Tech's Client

17 - 23 Triệu VNĐ

Hồ Chí Minh

22/11/2023

HR1Tech's Client
Senior Backend Developer

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

22/11/2023

HR1Tech's Client
Midle Backend Developer

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

22/11/2023

HR1Tech's Client
Physical Design Engineer (IO, Bump)_Hybrid

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

17/11/2023

HR1Tech's Client
Physical Design Engineer (PG Implementation) _Hybrid

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

17/11/2023

HR1Tech's Client
Physical Design Engineer (Layout Strategy) _Hybrid

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

17/11/2023

HR1Tech's Client
STA Strategy Engineer _Hybrid

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

17/11/2023

HR1Tech's Client
STA Timing ECO Engineer _Hybrid

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

17/11/2023

HR1Tech's Client
DFT Strategy & Implementation Engineer _Hybrid

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

17/11/2023

HR1Tech's Client
Digital Design Engineer (LSI) _Hybrid

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

17/11/2023

HR1Tech's Client
Design Verification Engineer (CPG, SYSC) _Hybrid

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

16/11/2023

HR1Tech's Client
Design Verification Engineer (IP design) _Hybrid

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

16/11/2023

HR1Tech's Client
Digital Design Engineer (CPU Design and Verification) _Hybrid

HR1Tech's Client

Lương thỏa thuận

Hồ Chí Minh

16/11/2023

Công việc mới

Công ty CP Tập đoàn CT GROUP
Engineering Manager

Công ty CP Tập đoàn CT GROUP

Lương thỏa thuận

Hồ Chí Minh

04/12/2023

Công ty CP Tập đoàn CT GROUP
Trưởng phòng Hạ Tầng

Công ty CP Tập đoàn CT GROUP

Lương thỏa thuận

Hồ Chí Minh

04/12/2023

CÔNG TY TNHH ZEN8 VIỆT NAM
UX/UI Designer

CÔNG TY TNHH ZEN8 VIỆT NAM

Lương thỏa thuận

Hà Nội

04/12/2023

CÔNG TY TNHH ZEN8 VIỆT NAM
Senior Fullstack Developer

CÔNG TY TNHH ZEN8 VIỆT NAM

Lương thỏa thuận

Hà Nội

04/12/2023

CÔNG TY TNHH ZEN8 VIỆT NAM
Intern Software Engineer

CÔNG TY TNHH ZEN8 VIỆT NAM

Lương thỏa thuận

Hà Nội

04/12/2023

CÔNG TY TNHH ZEN8 VIỆT NAM
Middle Business Analyst

CÔNG TY TNHH ZEN8 VIỆT NAM

Lương thỏa thuận

Hà Nội

04/12/2023

Xem tất cả