Mô tả công việc

Reporting to: IT Business Analysis Assistant Director  


Position purpose


Reporting to an assigned Team Leader, the Business Analyst is responsible for contributing to meeting user commitments according to plan. The Business Analyst is responsible for:


  • Assisting user in defining business requirements to meet their business goals
  • Preparing business specification documents
  • Conducting system tests & user acceptant tests
    • Carrying our day-to-day applications and operations support




  • Utilizes knowledge of both the life insurance industry and current company life system functionality by writing business specifications and performs various validity testing. (% of time: 15%)
  • Consults with users to define needs or problem areas, and determines scope of investigation required to recommend possible solutions. (% of time: 15%)
  • Develop test plans and test cases. (% of time: 10%)
  • Executes test plans independently or in conjunction with the user. (% of time: 10%)
  • Contributes to the resolution of common system problems. (% of time: 5%)
  • Assists with user on-the-job training on basic functional components. (% of time: 5%)
  • Participates and contributes during studies and/or gap analysis in order to identify functional gaps between the user’s current processes and current company systems’ functionality. (% of time: 15%)
  • Analyzes data to determine solutions to system processing according to the user’s business requirements. (% of time: 15%)
  • Provide day-to-day applications and operations supports. (% of time: 10%)


Working Relationships


Internal interface:


  • The position reports to the IT Business Analysis Senior Manager.
  • All employees, particularly those in the IT Application Development and Operations Division, Agency Administration Department, and Finance Division, will be internal clients of the IT Business Analyst.


External Interface: External contacts will include software providers/consultants.

Yêu cầu công việc

Education, no. of year experience:


  • A university degree/college diploma in Business/Computing, or equivalent business experience
  • Experiences in life insurance/financial business is preferable


Technical skills:


  • Basic knowledge of data base: MSSQL or MySQL or DB2
  • Computer literate in office suite of products (word, spreadsheet, flowchart, presentation etc.)
  • Demonstrates basic knowledge of Data Architecture of system and basic SQL.
  • Understanding of applications interfaces between life system and other corporate systems


Soft skills:


  • Customer service mindset
  • Good analytical skills and attentive to details
  • Analytical thinking and a fast learner
  • Able to work under pressure and meet tight deadlines
  • Excellent interpersonal and communication skills
  • Good command of spoken and written English


Personal attributes


  • Good team player, independent and result-oriented
  • Flexible and open to changes

Dai-ichi-life Vietnam

  • Quy mô công ty:
    100 - 499
  • Địa chỉ:
    Hồ Chí Minh
  • Website:

As the first fully-owned Japanese invested life insurance company established in Vietnam in 2007, Dai-ichi Life Vietnam is a member of Dai-ichi Life Group - the largest life insurer in Japan and one of the leading insurance companies in the world with a solid financial strength and over 118 years of experience. Dai-ichi Life Vietnam keeps up the third position regarding its business network, with over 290 offices and general agencies covering 63 cities and provinces nationwide, and a manpower force of more than 1,470 staff and 85,300 financial consultants (as of December 31st, 2019). After more than 13 years of operations, Dai-ichi Life Vietnam has achieved over 13,000 billion VND of the total premium in 2019, growing up by 28 times since its establishment and increasing 14% as compared with 2018, affirming its position among the top 4 leading life insurance companies in Vietnam. As of December 31st, 2019, the total assets managed by Dai-ichi Life Vietnam reached over 30,000 billion VND. Dai-ichi Life Vietnam proudly surpassed the milestone of serving 3 million customers on December 18th, 2019. This is the company’s great honor in successfully connecting millions of customers to spread the love and human values of life insurance to the community. With its excellent achievements, Dai-ichi Life Vietnam was honored among the Top 4 insurance companies and ranked as the first runner-up in the top foreign insurance companies at the announcement ceremony of Vietnam’s Top 500 largest enterprises in 2019. With its different strategy - “The Best rather than the Largest”, and philosophy “Customer First”, Dai-ichi Life Vietnam strives its on-going efforts in innovating premier products and services, focusing on technology, aimed at bringing the best satisfaction to customers through the real values and advantages of life insurance, as well as contributing to the social-economic development in Vietnam.