Mô tả công việc

Reporting to: IT Business Analysis Assistant Director  

Position purpose

Reporting to an assigned Team Leader, the Business Analyst is responsible for contributing to meeting user commitments according to plan. The Business Analyst is responsible for:

• Assisting user in defining business requirements to meet their business goals
• Preparing business specification documents
• Conducting system tests & user acceptant tests
  • Carrying our day-to-day applications and operations support

Accountabilities:

• Utilizes knowledge of both the life insurance industry and current company life system functionality by writing business specifications and performs various validity testing. (% of time: 15%)
• Consults with users to define needs or problem areas, and determines scope of investigation required to recommend possible solutions. (% of time: 15%)
• Develop test plans and test cases. (% of time: 10%)
• Executes test plans independently or in conjunction with the user. (% of time: 10%)
• Contributes to the resolution of common system problems. (% of time: 5%)
• Assists with user on-the-job training on basic functional components. (% of time: 5%)
• Participates and contributes during studies and/or gap analysis in order to identify functional gaps between the user’s current processes and current company systems’ functionality. (% of time: 15%)
• Analyzes data to determine solutions to system processing according to the user’s business requirements. (% of time: 15%)
• Provide day-to-day applications and operations supports. (% of time: 10%)

Working Relationships

Internal interface:

• The position reports to the IT Business Analysis Senior Manager.
• All employees, particularly those in the IT Application Development and Operations Division, Agency Administration Department, and Finance Division, will be internal clients of the IT Business Analyst.

External Interface: External contacts will include software providers/consultants.

Yêu cầu công việc

Education, no. of year experience:

•  
• A university degree/college diploma in Business/Computing, or equivalent business experience
• Experiences in life insurance/financial business is preferable

Technical skills:

•  
• Basic knowledge of data base: MSSQL or MySQL or DB2
• Computer literate in office suite of products (word, spreadsheet, flowchart, presentation etc.)
• Demonstrates basic knowledge of Data Architecture of system and basic SQL.
• Understanding of applications interfaces between life system and other corporate systems

Soft skills:

•  
• Customer service mindset
• Good analytical skills and attentive to details
• Analytical thinking and a fast learner
• Able to work under pressure and meet tight deadlines
• Excellent interpersonal and communication skills
• Good command of spoken and written English

Personal attributes

•  
• Good team player, independent and result-oriented
• Flexible and open to changes