• Mức lương:
    Đến 30 Triệu VNĐ
  • Kinh nghiệm:
    1 - 3 Năm
  • Hình Thức:
    Cố định
  • Cấp bậc:
    Nhân viên
  • Nơi Làm Việc:

Phúc lợi dành cho bạn

  • Phụ cấp ăn đêm

  • Lương tháng 13

  • Phụ cấp ăn đêm

  • Bảo hiểm 24/7 cho nhân viên ca đêm. Bảo hiểm 24/7 cho nhân viên ca đêm

  • Nghỉ phép theo quy định

Mô tả công việc

Technical services & Responsiveness:


  • Drive the communication with the customer to deliver desired solutions in response to customers’ concerns.
  • Effective Communication & Collaboration
  • Identify the right resource to collaborate with to work toward the final solutions.
  • Collaborate with cross-group peers both proactively and reactively.


Operational Precision:


  • Use appropriate documentation and utilization and / or labor tracking methods to account for time.
  • Manage and prioritize your workload while keeping team members and management appropriately informed.


Training & Readiness


  • Identify current knowledge deficiencies/training needs, as well as potential future needs
  • Act as a subject matter expert (SME) to build readiness content and develop training (in applicable regions).
  • Make effective technical presentations, both internal and external.
  • Provide documentation and mentoring to others within your technical specialty.
  • Work with your manager, as appropriate to assess your own core competencies and identify current knowledge deficiencies /training needs, as well as potential future needs.
  • Implement your development plan, actively seek development opportunities, and complete all scheduled training.
  • Meet with your manager to assess and adjust the plan as needed to match mid- and long-term career plans.

Location: 12th Floor, Opal Tower 92 Nguyen Huu Canh, Ward 22, Binh Thanh District, HCMC

Yêu cầu công việc

  • Bachelor's degree in computer science, Electronic Engineering or equivalent experience.
  • Excellent communication skills, collaboration skills, self-motivation and must have a strong team spirit.
  • Must have strong verbal and written English skills.
  • A minimum of 1–3 year IT experience and demonstrate aptitude for providing superior customer service in politically charged environment.
  • Strong analytical logic thinking.
  • Understanding of Microsoft Cloud (Azure/O365) and Windows Server products or other application server product family, especially Microsoft Azure AD, AD FS etc. (Plus)
  • Bachelor or Master degree in computer science, Electronic engineering or equivalent experience

Công ty TNHH iTechwx

  • Quy mô công ty:
    50 - 99
  • Địa chỉ:
    Opal Tower, 92 Nguyễn Hữu Cảnh, Phường 22, Ward 22, Thành phố Hồ Chí Minh, Hồ Chí Minh
  • Website:

iTechwx dedicates the One-Stop Digital Transformation Service to our customers

Conquer the Everest, Together with iTechwx.

[Contact Center Services] iTechwx constructs contact centers with customer-oriented advocates, supporting global customers with multi-languages and multi-media. iTechwx offers tech-focused contact center services, with our advanced operation standards, specialized training programs, and innovative management structure.

[Information Technology Services] iTechwx provides services including design, development, testing, maintenance, support, and project management for both software and hardware products in frontier technological domains such as Cloud Computing, Internet of Things, Big Data, Smart Technology, Mobile Technology, etc.

iTechwx is newly born in the summer of 2022 in Ho Chi Minh City, Vietnam. We locate in Binh Thanh District, settling the office inside Opal Tower. As the first stop in SEA region, iTechwx encounters Vietnam, and particularly the city of Ho Chi Minh because of the richness in human resources, as well as the prospecting technology industries in this robust city.