Mô tả công việc

  • Troubleshoot production issues and network/security problems to fix any user related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
  • Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
  • New projects technical support

Yêu cầu công việc

  • Responsible for managing vendors and partners for the support matters on technical grounds.
  • Performing RMA for hardware failures and replacement in production environment
  • Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
  • Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
  • Responsible for opening and closing of support tickets when applicable and providing timely updates to customer for support cases

HR1 Vietnam Holdings

  • Quy mô công ty:
    100 - 499
  • Địa chỉ:
    12th Floor HDTC BUILDING, 36 Bui Thi Xuan Str., Ben Thanh Ward, Dist.1, HCM City, Hồ Chí Minh
  • Website:
    www.hr1vietnam.com

HR1Vietnam Holdings has over 10 years of experience and has been nationally well-known as the Leading professional recruitment Firm and trusted in the market.

HR1Vietnam Holdings with more than 200 professional consultants nationwide, specializes in recruiting professionals in different positions for multiple organizations around Vietnam and APAC, connects with highly qualified Candidates for specialists, mid to senior level and executive level positions.

HR1Vietnam Holdings is a one-stop dynamic HR services provider to support our Clients on every step of their way to grow.

HR1 Vietnam Holdings

Lương thỏa thuận

Hồ Chí Minh

10/02/2023

HR1 Vietnam Holdings

Lương thỏa thuận

Hồ Chí Minh

10/01/2023

HR1 Vietnam Holdings

Lương thỏa thuận

Hồ Chí Minh

04/01/2023

HR1 Vietnam Holdings

Lương thỏa thuận

Hồ Chí Minh

04/01/2023

HR1 Vietnam Holdings

Lương thỏa thuận

Hồ Chí Minh

21/12/2022

HR1 Vietnam Holdings

Lương thỏa thuận

Hồ Chí Minh

21/12/2022

HR1 Vietnam Holdings

Lương thỏa thuận

Hà Nội

20/12/2022

HR1 Vietnam Holdings

Lương thỏa thuận

Hồ Chí Minh

19/12/2022

HR1 Vietnam Holdings

Lương thỏa thuận

Hồ Chí Minh

19/12/2022

HR1 Vietnam Holdings

Lương thỏa thuận

Hồ Chí Minh

19/12/2022

HR1 Vietnam Holdings

Lương thỏa thuận

Hồ Chí Minh

19/12/2022

HR1 Vietnam Holdings

Lương thỏa thuận

Hồ Chí Minh

19/12/2022

HR1 Vietnam Holdings

Lương thỏa thuận

Hồ Chí Minh

13/12/2022

HR1 Vietnam Holdings

Lương thỏa thuận

Hồ Chí Minh

13/12/2022

HR1 Vietnam Holdings

Trên 40 Triệu VNĐ

Hồ Chí Minh

08/12/2022

HR1 Vietnam Holdings

Lương thỏa thuận

Hà Nội

22/11/2022

HR1 Vietnam Holdings

Trên 2000 USD

Hà Nội

22/11/2022

HR1 Vietnam Holdings

Lương thỏa thuận

Hồ Chí Minh

18/11/2022

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