Tuyển dụng Network Operations Engineer làm việc tại HR1 Vietnam Holdings

Mức lương:

Lương thỏa thuận
Kinh nghiệm:

Không yêu cầu
Hình Thức:

Cố định
Cấp bậc:

Nhân viên
Lĩnh vực:

Network Engineer/ IT Network/ Network Administration
Nơi Làm Việc:

Hải Phòng

Mô tả công việc

Troubleshoot production issues and network/security problems to fix any user related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
New projects technical support

Yêu cầu công việc

Responsible for managing vendors and partners for the support matters on technical grounds.
Performing RMA for hardware failures and replacement in production environment
Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
Responsible for opening and closing of support tickets when applicable and providing timely updates to customer for support cases

Ứng tuyển

HR1 Vietnam Holdings

Quy mô công ty:

100 - 499
Địa chỉ:

12th Floor HDTC BUILDING, 36 Bui Thi Xuan Str., Ben Thanh Ward, Dist.1, HCM City, Hồ Chí Minh
Website:

www.hr1vietnam.com

HR1Vietnam Holdings has over 10 years of experience and has been nationally well-known as the Leading professional recruitment Firm and trusted in the market.

HR1Vietnam Holdings with more than 200 professional consultants nationwide, specializes in recruiting professionals in different positions for multiple organizations around Vietnam and APAC, connects with highly qualified Candidates for specialists, mid to senior level and executive level positions.

HR1Vietnam Holdings is a one-stop dynamic HR services provider to support our Clients on every step of their way to grow.

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