IT Helpdesk - IT Operating Technology

• System & Network & service IT & QLTS CNTT

IT Leader/Supervisor/Manager/CIO

• Management: Team Management Time Management Project Management Communication:English Vietnamese Windows Sytem: Experience in manage system: Windows Server 2000/2003/2008 Familiar with Windows 95/98/Me/2000 Professional Windows Server 2000 Windows Server NT Windows Server 2003 Windows Server 2008 Windows XP Vista Windows 7 Linux System: LAMP (Linux Apache MySQL PHP) Linux server with DNS DHCP SSH FTPNFS …Webserver with Apache (RPM Build Source build) : PHP MYSQL Joomla ModSecurity…Linux File Server: Share file with Samba Samba as AD Mail Server (Postfix with MailScaner ClamAV Dovecot Squirrelmail…) Cisco Devices: Cisco Router (EIGRP OSPF ISIS BGP RIPv1 RIPv2 Access-list Redistribute….) Switch (implement switching at access layer distribute layer such as : VLAN Trunk VTP STP HSRP GLBP switch security…. ) Cisco device security … Hardwares Server : IBM (x3650 x3250 x3550 x106 x206…) DELL HP Network Security/ Firewall/ VPN

IT Supervisor

IT Service Desk Supervisor

System Admin

• Time management
• Research
• Work independence and in a team
• Work independently
• Communicating results
• Self-learning

Network Administrator

• Work independently
• Planning
• Problem Solving
• Communication
• Time Management
• Teamwork

IT Manager/Senior IT Manager

IT Support, Project Engineer, System Admin, IT Help Desk

IT Helpdesk Staff

Administrator

IT Business Analyst

• Business Analysis
• Document engineering
• Wireframe
• English
• Communication
• Stakeholder management

UI/UX Team Leader

Nhân viên IT / Quản trị mạng

• Giao tiếp
• Bán hàng
• Xử lý sự cố
• Làm việc độc lập
• Làm việc theo nhóm

Application Support

Technical Consultant

Nhân viên IT System Engineer

• Cloud
• Linux
• Hardware
• Vmware
• Installation
• Policies

Nhân Viên IT

IT SYSTEM

Developer PHP

• Problem Solving
• Dev
• Teamwork
• Work independently

IT STAFF

• Office
• Public Speaking
• Support users through the ticket processing system
• Support large number of users both Onsite and POS
• Ghost multiple devices at the same time
• supporting many user's tickets in a quick time

Assistant Manager

• Work independently
• Planning
• Problem Solving
• Teamwork
• Self-Motivated
• Self-Study

Nhân viên IT

• Giao tiếp khách hàng
• Làm việc nhóm
• Làm việc độc lập
• Lắng nghe - Tiếp thu
• Lập kế hoạch
• Báo cáo

Điện tử -Viễn thông - CNTT

IT Staff

• • Ability to work effectively in a team environment
• • Ability to work under the minimum supervisor
• • Punctual and reliable
• • Willing to learn and research new skills English document
• Research

IT Technician

• Technician Support

IT Staff/ Maintenance Senior

Nhân viên IT

• Internet – network – LAN – WAN – TCP IP
• IT Support
• Có khả năng Khắc phục sự cố máy tính quản lý hê thống máy chủ
• microsoftt Office Office 365
• windows 7 8 10 Windows Server
• hổ trợ từ xa tốt

IT Support

Chuyên viên IT/ IT Supports/ Services Desk

IT Manager