Job Description

Strategic Quality Leadership:

• Develop and implement a comprehensive quality assurance (QA) strategy.
• Define quality goals and KPIs in collaboration with C-level executives.
• Establish quality standards and best practices for development teams.
• Provide expert advice to Engineering Management and other executives on quality matters.
• Present regular quality reports to the executive team, including metrics, trends, and improvement plans.

Quality Process Development:

• Design and implement QA/QC processes that integrate with Agile methodologies.
• Develop guidelines and standards for testing, documentation, and defect management.
• Continuously assess and improve QA processes for efficiency.
• Promote quality ownership among developers.
• Lead initiatives to integrate quality practices within development, minimizing the need for a separate QA team.

Team Guidance & Mentorship:

• Mentor development teams by providing training on QA methodologies, tools, and best practices.
• Assist teams with developing and executing test cases and promote the use of automated testing.
• Foster a culture of quality and continuous learning.

Quality Metrics & Reporting:

• Define and monitor key quality indicators.
• Analyze data to identify trends and areas for improvement.
• Prepare comprehensive quality reports for the executive team and provide actionable insights.

Collaboration & Integration:

• Integrate QA into the development lifecycle, working closely with Scrum teams, participating in planning meetings, and collaborating with developers on testability and code quality.

Automation & Tools:

• Guide the selection and implementation of testing tools and automation frameworks, encouraging automation to improve test coverage.

Defect Management:

• Oversee the entire defect lifecycle, ensuring timely identification, documentation, and resolution of defects.
• Collaborate with teams to prioritize and address issues based on impact, analyze defect patterns, and implement corrective actions.

Compliance and Best Practices:

• Stay current with QA trends, tools, technologies, standards, and regulations.
• Evaluate and adopt new QA technologies and methodologies.

Job Requirement

Experience:

• 8+ years of experience in Software Quality Assurance, with significant exposure to manual and automated testing.
• Proven experience building and implementing QA processes within Agile environments.
• At least 3 years in a leadership/managerial role, mentoring technical teams.
• Experience consulting with C-level executives and presenting to senior leadership.

Technical Skills:

• Strong ability to read and understand code.
• Experience with scripting languages for test automation (Python, JavaScript).
• Deep understanding of APIs/web services and testing tools (Postman, BrowserStack, curl, Selenium, Cypress).
• Proficiency in Atlassian tools (Jira, Confluence) and mock-up tools (Figma, draw.io).
• Ability to create documentation (Software Requirement Documents, Functional Specifications).
• Familiarity with AWS cloud services and microservices architecture.

Soft Skills & Other:

• Solid understanding of Agile/Scrum practices (TDD/BDD).
• Strong leadership, team-building, and communication skills, with the ability to explain complex technical concepts clearly.
• Strong analytical and problem-solving skills with a proactive mindset.
• Excellent organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Adaptable and comfortable working in a dynamic startup.
• Fluent English is required
• ISTQB Advanced Level certification or equivalent is preferred (but not required).
• Experience in the e-commerce industry and familiarity with CI/CD and DevOps is desirable.