Customer Service Leader (Strong CRM/Customer 360)

• Report Analysis
• Business Insights Research and Writing
• Quality Assurance
• Customer Experience Management
• VBA
• Salesforce Service Cloud

IT Supervisor

ACCOUNT MANAGER

• Critical ThinkingCritical ThinkingCommunication
• Sales ProcessDesign Thinking Problem-sloving
• Self-MotivatedSelf-MotivatedSelf-Motivated
• fast-learnerfast-learner
• EmpathyNegotiationEnthusiastic

System Engineer

Card Product Development

IT Technical/Support/Helpdesk

Business Analysis

IT Leader

• Verbal Communication

IT Leader , IT Engineer, Pre-Sales Engineer

Head of IT

• Teamwork
• Work independently
• Planning
• Problem Solving
• Leadership
• Business knowledge : Retail experience/ Business knowledge : Shrinkage Management/ Functional knowledge : Inventory Management/ Functional knowledge : Warehous e Management/ Functional knowledge : PO Management/ Functional knowledge : GR/ Stock Adj Management/ Functional knowledge : Price/ Cost Management/ Functional knowledge : Sales Analys/ Functional knowledge : Stock Take/ Functional knowledge : EOD Process/ Functional knowledge : Inbound/ Outbound interface/ Application knowledge : Point of Sales (POS)/ Application knowledge : Microsoft SQL Server/ Application knowledge : SAP A1 IS Retail/ Technical knowledge : IT Infrastructure Operations/ Technical knowledge : Disaster Recovery/ Others knowledge : Leadership/ Others knowledge : Project Planning/ Others knowledge : IT Capital Planning/ Others knowledge : IT Strategy/ Others knowledge : Vendor Management/

IT Networking/Hardware

Front-end Developer