BUSINESS OPERATIONS LEAD

Product Lead

• Build core Team
• Digital Transformation
• Products Strategies and Development
• Profession communication at local and global env

Master Planner

Service Delivery Lead

• MIS
• ITIL Expert
• Oracle Expert
• Business Analysic
• Team Work
• IT Strategy

Business Analyst

• HTML
• CSS
• JavaScript
• ReactJS
• Bootstrap
• Flask

Manager

• Project management
• *IT Skills - Systems Windows (XP 7 Server) Linux (Ubuntu CentOS) - Software MS Office (Word Excel PowerPoint Outlook) - Laptops PC’s Cisco Switches Routers and Hub. - ERP with SAP - Networks VPN WINS DNS FTP TCP/IP - Certifications Microsoft Academy Class (Window server 2008 Active Directory and Troubleshooting) Cisco Academy Class (CCNA Advance Routing). - GPEN/VPLS/MPLS *Generic Skills - Final year academic project involved working in a team to build transport and logistics system for Motorola Solution Australia Projects - Confident communication skills including the ability to present information clearly and concisely to diverse student association involvement - Excellent interpersonal and intercultural skills as demonstrated through in English Vietnamese. Developed good intercultural understanding as an international student.
• Time Management
• Teamwork
• Work independently
• Communication

SENIOR SYSTEM ANALYST & E-COMMERCE COORDINATOR

• Customer Service
• Detail-orientated
• Shipping Operation
• Customer Management
• Shipping Procedures Understanding
• Training

Customer Service Leader (Strong CRM/Customer 360)

• Report Analysis
• Business Insights Research and Writing
• Quality Assurance
• Customer Experience Management
• VBA
• Salesforce Service Cloud

System Engineer

• HA configuration
• Backup System
• SAN Hardware
• IT Infrastructure
• Virtual infrastructures
• Server Hardware

Business Project Manager

Nguyen Hong Phuc - FBM

Customer Service / Operation/ Category Manager

Giám Đốc Điều Hành/Giám Đốc Kinh Doanh/Country Manager

Sales Leader

QC Manager

Account / Project Manager

• Customer Service
• Business Development
• B2B
• Enterprise Resource Planning ERP
• Problem Solving
• Networking

Software Project Manager, PMP

• • Coaching and training junior staff
• • Data analysis and resolution
• • Problem analysis and resolution
• • Stakeholder Management
• • Ability to manage multiple projects at the same
• • Team building

System Business Analyst

System Administrator

Senior IT Infrastructure And Administrator Lead

Quản lý kỹ thuật, kinh doanh kỹ thuật (Telecommunication technical manager, technical sales, transmission network)

Sales Manager

IT Manager

Support Customer

Customer Success

CUSTOMER ENGINEER

• Diesel
• Programming
• Technical
• Python
• Analysis
• English

IT Support/Service Leader or Manager

Customer Service

Customer Service

• Sales
• Erp
• International
• Training
• Excel
• Accounting

Customer Services