Customer Service Leader (Strong CRM/Customer 360)

• Report Analysis
• Business Insights Research and Writing
• Quality Assurance
• Customer Experience Management
• VBA
• Salesforce Service Cloud

IT Leader , IT Engineer, Pre-Sales Engineer

Senior Associate, Customer Care Solutions & Senior CRM BPO Tech

IT Manager

Project Manger - Smart Solutions

IT Manager, SAP BASIS Consultant, IT Leader ERP system and Infratructure,

• IT System Infrastructure SAP basis Security

Senior Finance & Accounting Manager / CFO

• Leadership skill
• Project Management Change management
• Analysis and decision making
• Results-oriented
• Advanced computer skills
• Experience with ERP software

Production Chief Planning Engineer

• SQL coding skills
• VBA coding skill
• LANGUAGES SKILLS:
• -NEGOTIATION SKILLS:
• -COMMUNICATION SKILLS:
• -ABILITY TO READ AND UNDERSTAND TECHNICAL DRAWINGS

Head of IT

• Teamwork
• Work independently
• Planning
• Problem Solving
• Leadership
• Business knowledge : Retail experience/ Business knowledge : Shrinkage Management/ Functional knowledge : Inventory Management/ Functional knowledge : Warehous e Management/ Functional knowledge : PO Management/ Functional knowledge : GR/ Stock Adj Management/ Functional knowledge : Price/ Cost Management/ Functional knowledge : Sales Analys/ Functional knowledge : Stock Take/ Functional knowledge : EOD Process/ Functional knowledge : Inbound/ Outbound interface/ Application knowledge : Point of Sales (POS)/ Application knowledge : Microsoft SQL Server/ Application knowledge : SAP A1 IS Retail/ Technical knowledge : IT Infrastructure Operations/ Technical knowledge : Disaster Recovery/ Others knowledge : Leadership/ Others knowledge : Project Planning/ Others knowledge : IT Capital Planning/ Others knowledge : IT Strategy/ Others knowledge : Vendor Management/

Finance Manager/Accounting Manager/ERP Project Leader

• Others
• Technically proficient
• Management skills
• Strategic perspective
• Leadership

IT Director

Operations (Fluent in Chinese)

HR General

ERP Manager ,IT Senior Business Analyst, ERP Analyst and design, ERP system Lead, ERP Project Manager

Product Manager/ Product Owner/ Quản Lý Sản Phẩm/ RPA/ Robotic Process Automation

• UI-UX - Wireframe - Prototype - Mockup
• UIPath - RPA - Robotic Process Automation
• Time & Project/ Product Management
• Ideas - Innovation - CI - Lean
• Critical thinking

Head of Hardware R&D Department

• Product Development and Manufacturing Process
• Hardware Platform Architecture
• RF/Digital Circuit Design
• Project Planning and Leadership Skills
• Problem-Solving Skill

IT Manager

• Communication
• Time Management
• Teamwork
• Work independently
• Planning
• Problem Solving

Project Manager/ Technical Manager/ Coordinator Manager

•  Experience in GSM UMTS/HSPA RAN and NOC System.  Using very well tools Software TEMs NEMO Outdoor Bird Meter BTS element PNMTj .  Installation PSTN switching system Mobile system BSC Hup ADM 1650 BTS hardware of Alcatel Lucent’s and Ericsson’s.  Commissioning On air ATP Acceptance Test Procedure for BSC Site Hup ADM 1650 BTS software of Alcatel Lucent after Optimization the Beeline Network.  Management Operation Monitor Reporter in South Area of Vietnam.  Fluently in using computer Window Applications such as Microsoft Office  Excellent in using computer network LAN Network.  Proactive enthusiastic independent working ability and willingness to business inside or outside Vietnam.  Working a lot of transmission links IMAQLIQ Networks NecPasolinks V4 NEO and the Equipment BTS 3900 3900A of the Huawei’s productor.
• Teamwork
• Communication
• Persuasion and negotiation
• Time Management
• Work independently

Senior IT Service Desk Engineer