Job Description

Agile Coaching and Facilitation

• Coach teams in self-management and cross-functionality, helping them to focus on creating high-value increments that meet the Definition of Done (DoD)
• Train and coach Product Managers & Business Owners on effective Product Goal definition, Product Backlog management, and release planning to maximize business value
• Ensure Scrum events (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective) are positive, productive, and within the timebox
• Facilitate getting work done without coercion, assigning, or dictating the work

Team and Process Improvement

• Identify gaps in the Agile process or skills to improve team efficiency and effectiveness
• Implement and continuously improve Scrum adoption at the team and organizational levels
• Conduct Scrum maturity assessments and create improvement plans based on findings
• Provide support to the team using a servant leadership style and lead by example

Stakeholder Collaboration and Communication

• Collaborate closely with the Product Managers & Business Owners and other teams to maintain clear communication on project status and details
• Facilitate discussion, decision-making, and conflict resolution
• Report promptly and transparently about project progress to stakeholders, periodically and upon request
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged

Performance Enhancement

• Adopt appropriate stances such as Trainer, Mentor, Coach, Leader, Facilitator, Manager, and Change Agent as needed
• Help teams improve their effectiveness and efficiency through training and coaching activities
• Remove impediments or guide the team to remove impediments
• Train and coach teams to use Agile tools like Jira, Confluence, Asana, Slack, GSuite, and others

Job Requirement

Educational Background

• Bachelor's degree or higher in Information Technology, Business Administration, or related fields is preferred
• Advanced degrees and professional Scrum certifications (e.g., A-CSM, CSP-SM, PSM II) are highly desirable

Professional Experience

• At least 3 years of experience in a Scrum Master role for software development teams diligently applying Scrum principles, practices, and theory
• Proven experience in training, coaching, and mentoring different roles such as Product Managers & Business Owners, Designer, Developer, Tester, and Manager
• Strong experience in scaling Scrum for multi-teams and wider organizations

Technical Proficiency

• Familiarity with engineering best practices (e.g., TDD, ATDD, CICD, automation) and common Agile tools (e.g., Jira, Confluence, Gitlab, Gitlab, SonarQ, Slack,..)
• Strong analytical skills to solve problems and remove impediments effectively

Soft Skills

• Exceptional verbal and written communication skills, with the ability to present complex information clearly and influence strategic decisions
• Strong facilitation, conflict resolution, motivation, and interpersonal skills
• Demonstrated ability in leading teams and promoting collaboration in a dynamic environment

Innovative Thinking

• Ability to stay updated with industry trends in Agile methodologies and tools, applying this knowledge to drive continuous improvement