1. Operation Management
- Maintain and optimize local company networks and servers.
- Be responsible for device and password management.
- Oversee data backup and system security operations (e.g. user authorization, firewalls).
- Manage installations, upgrades and configurations of hardware and software.
- Assess system performance and recommend improvements.
- Ensure data is handled, transferred or processed according to legal and company guidelines.
- Provide support and guidance to stakeholders via help desk.
- Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses.
- Develop IT policies and practices.
2. Manage partner services delivery and operations
- To manage and measure KPIs/SLAs delivery.
- To manage and control operations effectiveness and efficiency Develop IT policies and practices.
- To qualify services delivery and operations compliance and policies.
3. Plan, Report and advice partner services delivery excellence
- Plan and report partner services delivery and operations excellence
- Advice and align services delivery and operations excellence a long the way
* Education: University Diploma in Computer Science, Information Management or equivalent
- Thorough knowledge of networks and cloud computing.
- Having good knowledge on Finance/Insurance domain.
- Knowledge of data protection operations and legislation.
- At least 5 year of Services Delivery and/or Infrastructure, Cloud Services.
- Proven experience as IT Operations Manager.
- Experience with system installation, configuration and analysis.
CÔNG TY TNHH BẢO HIỂM SHINHAN LIFE VIỆT NAM Giấy phép thành lập và hoạt động số 85/GP/KDBH do Bộ Tài chính cấp ngày 08/02/2021
Hoạt động trong lĩnh vực Bảo hiểm nhân thọ, Bảo hiểm sức khỏe và Đầu tư tài chính
Empress Tower, 138-142 Hai Bà Trưng, Phường Đa Kao, Quận 1, Tp. Hồ Chí Minh